February 1, 2012
Honolulu launched a new 311 application, Honolulu 311, now available on iPhone, Android, Windows Mobile and Blackberry. The service was developed by CitySourced.
Video:
Honolulu Chief Information Officer Gordon Bruce and Deputy CIO Forest Frizzell discuss the the app here.
As I mentioned in my 2012 civic commitment post, I’m focused on helping drastically lower the cost, de-mystify the technology and build better websites for local government.
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January 31, 2012
San Francisco has published a request for proposal to integrate Open311 with the city’s CRM software, Langan. Bid submissions are due February 3.
For questions or more information, contact Janelle Kessler at janelle.kessler@sfgov.org.
From the RFP:
The 311 Customer Service Center seeks solution strategies and pricing...
January 26, 2012
There’s been a great deal of discussion lately around the topic of government innovation, especially here in San Francisco, with the appointment of a new...
January 21, 2012
Hacking Democracy, released in 2007, documents the improprieties and lack of security around proprietary voting software vendor Diebold Elections Systems. It’s incredible to see a group of citizens with little technical background become so passionate about a broken system that they delve deep into the intricacies of vote calculation, but also crack the code on an easily...
January 14, 2012
The Public Technology Institute released its list of “What’s Out and What’s In?” technology predictions for 2012 based on interviews with local government IT executives and vendors who service city and county governments.
For the most part, the lists are no-brainers with the exception of “CIO as Chief Innovation Officer” and “Mobile apps for information” trends.
As...
January 12, 2012
Government Technology reports that Los Angeles is beta testing a new website, the first major redesign in 14 years, but a cursory review of the homepage leaves me wondering why the city spent $100,000 on a...
January 8, 2012
The San Francisco Chronicle reports that Jay Nath has been appointed Chief Innovation Officer for the City and County of San Francisco. More about Nath at here on GovFresh and SF.GovFresh.
Nath on the value of a city innovation officer:
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January 6, 2012
Civic Commons Director Nick Grossman and 2011 Code for America Fellow Jeremy Canfield give an overview of the new Civic Commons Marketplace, a repository and apps showcase for open source civic and government development projects. The marketplace launched in December.
Video:
January 4, 2012
Pittsburgh Mayor Luke Ravenstahl announced the city has successfully transitioned its email service from Microsoft Exchange to Google Apps for Government. According to the announcement, the city will save an estimated 25 percent in email support costs.
“Adopting Google Apps aligns with our goals to utilize the best, most innovative technology in order to modernize our government, cut costs and improve operational...